Shipping policy

Last updated: October 23, 2026

Thank you for shopping with ibrehe. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Except as otherwise stated on our website, orders are processed within 1 business day (excluding weekends or statutory holidays).

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside our control.

Shipping costs

Shipping charges are calculated at checkout based on your delivery destination, package weight and dimensions, and available shipping methods. Available shipping options and their applicable rates will be displayed at checkout before you complete your purchase.

Canada customs, taxes and other applicable fees

Orders shipped to Canada may be subject to GST, HST, PST, QST, RST, customs duties, import taxes, and carrier brokerage or handling fees. If taxes and import charges are calculated at checkout, they will not be due at delivery. If these charges are not collected at checkout, they may be due before or at delivery and are the customer’s responsibility unless otherwise stated.

Order Tracking

Once your order ships, we'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

We currently ship to Canada and the United State

International orders may be subject to customs duties, import taxes, additional fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Charges not collected at checkout may be payable upon delivery and may be the customer's responsibiliy.

Address accuracy

Customers are responsible for providing a complete and accurate shipping address when placing an order.

Lost, damaged, or delayed packages

If your order is lost, or delayed, please contact us and we will help follow up with the carrier.

If you order arrives damaged, please contact us and provide details and photos of the damage so we can review the issue and determine the appropriate next step.

Order Changes & Cancellations

All sales are final. Orders cannot be cancelled once placed.

Please carefully review your order, including products details, quantities, and shipping address, before completing your purchase. If you need to request a change to your order, please contact us as soon as possible.

We can not guarantee that changes can be accommodated once an order has been placed.